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Das Zelt mit Herz

Terms and Conditions

Wichtiger Hinweis

Wir bitten Sie, keine großen Gepäckstücke, Rucksäcke, Sporttaschen oder Ähnliches mitzubringen. Das maximale Verfassungsvermögen darf 3 Liter nicht überschreiten, was in etwa der Größe einer Laptoptasche entspricht. Vielen Dank für Ihr Verständnis.

§ 1 For whom are the terms and conditions valid?

These terms and conditions are valid for orders, that are made in our reservation system of Sonja Merz GmbH, Pischekstraße 84, 70184 Stuttgart, Tel. 0711-6868111, Fax 0711-2202828, E-Mail: reservierung[at]sonjamerzzelt.de

§ 2 Contract

Our vouchers in the reservation system with concrete choice of seats at Sonja Merz Zelt serve duty to a purchase offer. If you click “make the order” now there is a binding purchase offer. After the reservation, you receive a confirmation of the order via Mail.

§ 3 What includes our prices?

The prices include the legal VAT excluding the shipping costs.

§ 4 Delivery costs

For the delivery the costs amount to 17€ per order.

§ 5 Terms of delivery

The delivery takes place with rear translucent. After you received your order you sign the translucent and we receive it back. 

The time of delivery can be up to ten days after we received your payment.

§ 6 Terms of payment

We offer following payment possibilities:

(a) bill.

The invoice amount has to be paid within fourteen days. Please use in the usage your order and your customer number. Payment via bill is only for persons older 18 possible. 

(b) electronic cash.

we offer cashless payment in our tent with your current account. You pay the price plus 2% authorization fee.

In case of payment of delay the price will be paid interest with 5%-points of the base rate.

§ 7 How long do we keep the goods?

We keep them until the payment was made. A transfer of the goods without our permission is not allowed.

§ 8 Right of revocation

Customers have fourteen days for a right of revocation.: Revocation form

§ 9 Important questions

How does the basket system work?

Products can be put non-committal in the basket by clicking “Put in the basket” You can take anytime a look at your basket and remove or update the products. If you want to buy the products in your basket, please click on the button “to the cash desk”

is a registration necessary?

After your choice of products all with a * marked field have to filled out. Please enter your data. Any other registration is not necessary.

When gets my order committed?

On the ordering site (“Summary”) you can check your input. You make an order by clicking on “make the order “. This step can be stopped anytime by closing the browser.

Will be the contract text saved?

Your order data and the terms and conditions will be send to you automatically after you made your order. This Mail is saved in our system. Please take a look at the terms and conditions here

What happens at force majeure?

If the entrance is not possible in case of danger or police operation   we keep your reservation on hold. Otherwise we please you to come in time.

Can I book every table?

Basically yes. If your table is not available anymore, because someone else reserved it, please chose the next free one.

What kind of seats do you offer?

Our tent has over 4800 seats. We have the “Trachten- / Alpen -/ Wasenstadel”, the “Mittelschiff”, the “Sonja Merz Loge”, the “SchatziBar” and many more. Please take a look at our seating plan seating plan

What is a voucher?

After you made an order and agreed to the terms of our contract you receive vouchers in the amount of your paid price. Some vouchers have a date. These are then only valid on the certain date. Vouchers for the SchatziBar are only valid there.

What is a festival bracelet?

Your reservation includes vouchers and festival bracelets. Each reservation day has another color. Each person gets on bracelet. Please wear this bracelet at the day of your reservation.

What is different from the “Mittelschiff” and our “Stadel”?

The ”Stadel” is separated from the “Mittelschiff” and has a rustic ambience. Therefore the prices differ in the “Stadel” from the “Mittelschiff”.

What are five steps?

You can make a reservation in five steps. To make a reservation you have to book a table for minimum 5 persons. The next possible reservation is for 10, then 15 and so on.

Unsere Allgemeine Geschäftsbedingungen (mit gesetzlichen Informationen)