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We ask you not to use large pieces of luggage, backpacks, or sports bags

Bring something similar. The maximum constitution must not exceed 3 liters,

which is roughly the size of a laptop bag. Thank you for your understanding.

Information requirements for data collection in accordance with Art. 13, 14, 21 GDPR

In the following we will inform you about the collection and processing of personal data

when using our website. Personal data are data that can be related to a person such as name, addresses, telephone and email address, IP address, but also user behavior, etc.



Sonja Merz GmbH

Pischekstrasse 84
70184 Stuttgart
Tel: 0711/6868111


If you send us a message by email, the data you have provided will be used

stored by us and used to process your message and to contact you. (The legal basis for this is Article 6 (1) a and b GDPR). The data arising in this context will be deleted as soon as storage is no longer required or processing is restricted if there are statutory retention requirements.

Personal data is collected in order to provide the service you have requested and to inform you about changes to our services. In addition, the

Collection of the data guarantees an error-free provision of the website.

Data processing as part of the reservation process
You can reserve online on our website.

When you make an online reservation, the data you provide will be saved by us and

used to make the reservation. (The legal basis for this is Article 6 (1) a).

The data collected in this context is stored in our reservation system and saved after the reservation process has been completed. Of course

you have the right to inform us if you would like to have your data deleted.

If you merely use our website - without submitting any information to us -

We only collect the personal data that your web browser transmits to our server.

The data collection is technically necessary in order to display the website to you and to ensure stability and security. The legal basis for this is Article 6 (1) (f) GDPR.

The following data is automatically transmitted when you use the website:

  • Your IP address

  • Date and time of the page request (with time zone difference to GMT)

  • Content of the request (specific website)

  • Access status / HTTP status code

  • Amount of data transferred in each case

  • Website from which the request came

  • Web browser used with version number and set language

  • Operating system and any interface used

Use of Google web fonts

This page uses so-called web fonts for the uniform representation of fonts,

provided by Google (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA). When you call up a page, your browser loads the required web fonts into

their browser cache to display texts and fonts correctly.

For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that your IP address

our website was accessed. The use of Google Web Fonts takes place in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR. If your browser does not support web fonts, a standard font will be used by your computer.

You can find more information about Google Web Fonts in the FAQs and

in Google's privacy policy.

Use of Google Analytics

In particular, this website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed.

The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will

the full IP address is transmitted to a Google server in the USA and abbreviated there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage

to provide the website operator. As part of Google Analytics from your browser

The transmitted IP address will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may

not all functions of this website can be used to their full extent. You can

in addition, the recording of the cookies generated and your use of the

Website-related data (including your IP address) to Google and processing

Prevent this data from being used by Google by clicking on the link below

( available browser plug-in

download and install.

You can prevent Google Analytics from collecting data by clicking on the following link.

An opt-out cookie will be set, which will enable the future collection of your data when you visit

this website prevents:

Deactivate Google Analytics
We also use Google Analytics to evaluate data from AdWords and the double-click cookie for statistical purposes. If you do not want this, you can deactivate it using the Ads Preferences Manager (

You can find more information on terms of use and data protection at or at

We would like to point out that Google Analytics has been expanded to include the code "anonymizeIp" on this website to enable the anonymized collection of IP addresses (so-called IP masking)

to ensure.

Use of social bookmarks

With social bookmarks you have the opportunity to find an article from our website

Recommended in your own social media profile. You need an existing profile for this

with one of the services offered, i.e. Facebook, Twitter, Xing or LinkedIn. In contrast to social media plugins (for example the “Like” button on Facebook), first

then personal connection data is generated when you log into your social network by using the social bookmark function and then logging into it

identify opposite.


This website uses the services of MailChimp to send newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. MailChimp is a service with which, among other things, the dispatch of newsletters can be organized and analyzed. If you enter data for the purpose of subscribing to the newsletter (e.g. email address), it will be stored on MailChimp's servers in the USA. MailChimp is certified according to the “EU-US Privacy Shield”. The “Privacy Shield” is an agreement between the European Union (EU) and the USA that aims to ensure compliance with European data protection standards in the USA. With the help of MailChimp we can analyze our newsletter campaigns. When you open an email sent with MailChimp,

A file contained in the e-mail (so-called web beacon) connects to the MailChimp servers in the USA. In this way it can be determined whether a newsletter message has been opened and which links have been clicked. In addition, technical information is recorded (e.g. time of retrieval,

IP address, browser type and operating system). This information cannot be assigned to the respective newsletter recipient. They are used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients.

If you do not want an analysis by MailChimp, you have to unsubscribe from the newsletter.

We provide a link for this in every newsletter message.

You can also unsubscribe from the newsletter directly on the website.

The data processing takes place on the basis of your consent (Art. 6 Para. 1 lit. a GDPR).

You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

We will process the data you have stored with us for the purpose of subscribing to the newsletter

Saved until you unsubscribe from the newsletter and deleted from our servers as well as from MailChimp's servers after you unsubscribe from the newsletter. Data,

which have been saved by us for other purposes (e.g. e-mail addresses for the member's area) remain unaffected.

For more information, see the data protection provisions of MailChimp at:

Conclusion of a data processing agreement

We have concluded a so-called "Data Processing Agreement" with MailChimp in which

we oblige MailChimp to protect the data of our customers and not to pass them on to third parties. This contract can be viewed at the following link:

contact form

If you send us inquiries using the contact form, your details will be taken out

the inquiry form including the contact details you provided there for the purpose of processing

the request and in the event of follow-up questions stored by us.

We do not pass on this data without your consent.

The processing of the data entered in the contact form takes place exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time. An informal e-mail to us is sufficient. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed).

Mandatory legal provisions - in particular retention periods - remain unaffected.


We use so-called cookies at various points on our website.

These are small text files that your web browser stores on your computer or mobile device

stores. Cookies enable us to make it easier for you to visit our website and to tailor it to your needs. You can of course prevent the use or storage of cookies. If you do not accept cookies, however, this can limit the functionality of our offers. For more information on locking

You can obtain cookies from your browser manufacturer.

Below is information for the most popular desktop browsers:

  • Internet Explorer

  • Mozilla Firefox

  • Google Chrome

  • safari

  • Opera


Within Sonja Merz GmbH, those business areas receive your personal data that they need to fulfill our contractual and legal obligations.

In some cases, we use external service providers (e.g. IT service providers, web hosts, etc.) to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked by us.

Furthermore, public bodies have the right to data transfer if there is a legal or official obligation. Other recipients will only receive your personal data if you have actively consented to a transmission.

Data protection and third party websites

The website may contain hyperlinks to and from third party websites. If you follow a hyperlink to one of these websites, please note that we cannot accept any responsibility or liability for third-party content or data protection conditions. Please ensure that you are familiar with the applicable data protection conditions before you submit personal data to these websites.


There is no data transfer to third countries.


The data obtained when you contact us will be deleted,

as soon as storage is no longer required or processing is restricted,

if there are statutory retention requirements.

We keep personal data for as long as there is a customer account with us and

as long as necessary to comply with our legal / regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions. When it is no longer necessary to store personal data, it is deleted or anonymized so that individuals cannot be identified. We destroy all financial information

as soon as we have used it and no longer need it.

The storage period of automatically transmitted data (see point 2 c.) Is 90 days.

The data will then be deleted.


You have the following rights towards us with regard to those concerning you

personal data:

  • Right to information

  • Right to rectification or deletion

  • Right to restriction of processing

  • Right to object to processing

  • Right to data portability

To assert your rights, please contact:

Sonja Merz GmbH
Pischekstrasse 84
70184 Stuttgart
Tel: 0711/6868111



If you have given your consent to the processing of your data, you can revoke this at any time. Such a revocation affects the permissibility of the processing of your personal data after you have given it to us.

If we base the processing of your personal data on the weighing of interests, you can object to the processing. This is the case if the processing is not necessary in particular to fulfill a contract with you, e.g. to visit our website. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done.

In the event of your justified objection, we will examine the situation and either stop or adjust the data processing or give you our mandatory protection-worthy

Show reasons on the basis of which we are continuing the processing.

Of course, you can have your personal data processed for purposes

object to advertising and data analysis at any time. About your advertising objection

Please inform us using the following contact details:

Sonja Merz GmbH
Pischekstrasse 84
70184 Stuttgart
Tel: 0711/6868111


You have the right to complain to a data protection supervisory authority about the processing of your personal data by us.


When making a reservation, but also when contacting us by e-mail or via the contact form, you must provide the personal data that is required for this and / or that we are legally obliged to collect. Without the provision, we will have to refuse to conclude a contract. (Legal risk)


Automatic decision-making and / or profiling takes place at the

Sonja Merz GmbH does not take place.


We reserve the right to revoke these data protection provisions at any time with effect for

to change the future. A current version is always available on the website.

Please visit the website regularly and find out about the

applicable data protection regulations.

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